From first connection to long-term monitoring, HealLink AI gives your team every tool needed to deliver outstanding patient care at a distance.
HealLink AI aggregates data from FDA-cleared wearable devices and connected health equipment, giving clinicians a live view of patient status without manual check-ins.
Automated threshold alerts notify the care team immediately when readings fall outside safe ranges, enabling faster interventions and reducing preventable admissions.
Connect patients and clinicians through our encrypted video platform - fully integrated with patient records, notes, and prescribing tools so nothing gets lost between visits.
Session recordings and transcripts (with patient consent) are stored securely and linked automatically to the patient's care history.
A single command center for your entire patient panel. Prioritize by risk level, review incoming alerts, assign tasks to team members, and document care - all without switching tools.
Role-based access ensures nurses, physicians, and administrators each see exactly what they need, without information overload.
Built for healthcare - engineered for reliability.
| Specification | Detail |
|---|---|
| Security Standard | HIPAA, SOC 2 Type II, HITECH |
| Encryption | AES-256 at rest, TLS 1.3 in transit |
| Uptime SLA | 99.9% guaranteed with 24/7 monitoring |
| Data Residency | US-based data centers, BAA available |
| API | RESTful API with HL7 FHIR R4 support |
| Device Compatibility | Bluetooth LE, cellular (4G/5G), Wi-Fi |
| EHR Integration | Epic, Cerner, Athenahealth, Allscripts |
| Access | Web (Chrome, Safari, Edge), iOS, Android |
| Support | 24/7 clinical support line + dedicated CSM |
| Onboarding | Go-live in 14 days with full training included |
HealLink AI connects to the tools your team already uses - no rip-and-replace required.