HealLink AI was built to close the gap between appointments - keeping patients connected, monitored, and supported every day.
HealLink AI was founded in 2021 by Dr. Sarah Lindström and Marcus Chen after witnessing firsthand how patients with chronic conditions - diabetes, heart failure, COPD - were falling through the gaps between scheduled appointments. Dr. Lindström, then practicing internal medicine at a major Boston teaching hospital, saw patients arrive in crisis that could have been prevented with continuous monitoring and earlier intervention. Marcus, with a decade of experience building health data infrastructure, knew the technology existed to solve this problem at scale.
Together, they assembled a team of clinicians, engineers, and patient advocates to build a platform that would make continuous, remote care practical for every type of healthcare organization - from solo practitioners to regional health systems. Today, HealLink AI supports thousands of patients across the United States, and we continue to grow guided by a single principle: every patient deserves access to a care team that is always within reach.
These principles guide every product decision and every relationship we build.
Every feature we build is evaluated first by asking how it improves the patient's experience and health outcome. Clinical utility is never optional.
We treat patient data with the same care a clinician treats a patient. HIPAA compliance is a baseline, not a ceiling - we go further in every system we build.
We partner with clinical researchers to validate every capability we release. If the evidence is not there, we do not ship the feature.
We build with clinicians, not just for them. Our medical advisory board includes practicing physicians, nurses, and care coordinators who shape our roadmap directly.
Active remote monitoring enrollments across all partner organizations.
Physicians, nurses, and care coordinators using HealLink daily.
Guaranteed availability backed by our enterprise SLA.
US, Canada, and UK - with expansion underway in 2026.
The people behind HealLink AI bring clinical expertise, engineering depth, and a shared passion for better patient care.
View Our Team